Identifying a fix was far and away more troublesome. Just incase the traffic is SMB, I posted this in another thread. But as soon as I use SSL VPN I only get 7 to 9mbs at best, and sometimes less. SonicWALL Slow SSL VPN.. even on new fiber internet connection. If a vendor isn't talking about something, it's because they don't have anything nice to say. We have an ASA 5505 that we use for playing/testing. New office has 100MB up/down direct fiber and with that I'm getting 700K-1.5MB transfer speeds. Navigate to VPN | Advanced Settings. Thanks. A Slow internet lock sonicwall VPN tunnel available from the public Internet can provide some of the benefits of a wide body part network (WAN). All much better products. - http://serverfault.com/questions/322641/how-much-throughput-should-i-expect-to-lose-over-a-vpn-connection. As many users now have to work remotely, a new router has been added. Navigate to Computer Configuration > Administration Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client. (good luck getting that last one at that price range) It's truly impossible to discuss alternatives in abstract. To sign in, use your existing MySonicWall account. To create a free MySonicWall account click "Register". This can affect the SonicWall's WAN throughput if any VPN policies are configured and Enabled, even if they aren't established. Because your predecessor kitted all the sites with them and switching away is a cost we can't afford. Purpose is to access the file server. As soon as I shut down the client, my network speed goes back to normal. I made the changes on both the PCs we were RDPing into and the laptops we were RDPing from. Assume I’d just need to purchase a anyconnect 10 pack of ssl VPN licenses? Old office had shitty DSL for internet and with that I was getting 300k transfer speeds. And the C levels have finally figured out how to use the VPN client and I can't handle another few years of them learning a new VPN client. You might try disconnecting the VPN. have decent speed. That should tell you something right there. my Issues With SMB File Dell Sonicwall Global. The purpose of this article is to discuss common configuration issues. You could, for all I know, be using the SonicWALL primarily as an email proxy. The firewall CPU usage is fine and the egress/ingress is fine to. "As an unscientific example, it took 49 packets to transfer a 1KB file via FTP and 196 to transfer the same file via SMB." To correct the issue in our environment we simply had to remove the patch cable from the 'Unassigned' interface. The protocol wasn't designed for this and so doesn't lend itself well to speed over WAN links. The SonicPoints works in 2.4GHz on channel 1, 6, 11, 13 respectively and the configuration looks good. Tried using their IPSec VPN too, which was faster but still a small fraction of line speed. Replace the SonicWALL. The fond memories of sonicwall. If this is not added, the traffic will be dropped by the firewall as Packet dropped: Policy Drop. Generally speaking if you just assume a device can meet some expectation without at least the vendor officially claiming they can do it, you're gonna have a bad time. I do not have internet traffic routed through my VPN. Wondering if anyone else has computers that updated to Windows 10 v.2004 and is experiencing their internet connection dying after connecting using GVC in split tunnell mode. https://www.sonicwall.com/SonicWall.com/files/79/79d8f0dd-ed58-4a1c-b9cd-a177f4427fab.pdf. Dragging in-and-out of RDP sessions seems to be the worst observationally, but I've never read anything on why that'd be the case. https://www.reddit.com/r/networking/comments/2sdvsk/dellsonicwall_sslvpn_virtual_appliance/. I forgot to mention that when we do have this issue, even if I use logmein, that is slow too. Then check the usage at both sites over a day or so. Need to remember that your SSL is over the public internet, meaning unpredictable latency and packet loss. Purpose is to access the file server. What alternatives are there for a NSA sonicwall? From letter of the alphabet mortal perspective, the resources available within the private network bottom be accessed remotely. And it's only a handful of users. I second this. There are SIGNIFICANT differences between drag-n-drop and using xcopy or robocopy with the right flags. on the TZ600. It helped with some of the freezing for some. What they didn't have before with the NetExtender client. It fixed the issue for us twice. Pricing depends heavily on the throughput and features you require. Copyright © 2021 SonicWall. on Nov 16, 2017 at 16:48 UTC. Have a TZ600 and using NetExtender to connect remotely to office. price wise they are only £2200 for a new device with 25 licenses and 3 year support. Click Manage in the top navigation menu. The new client being Connect Tunnel X64. Only download speeds are affected; my upload is 10 Mbps. SMB is notorious for slow transfers over high latency links (30ms can be considered high in this case). Turn off unnecessary services on the SonicWall. We have a content filter subscription (anti virus/malware/etc.) The question, ALWAYS, is what goals does it need to meet. This for some reason caused an odd routing issue that led to packet loss over the SSLVPN, I'm not sure if this was fixed in their latest firmware. The NetExtender would stay connected but the RDP session would freeze. Let us know how it goes. My VPN has no default gateway. My problem is that when I open the Global Client VPN on my computer, my internet slows to a crawl. We VPN in and then use Remote desktop. In the case of SMB traffic, what is a viable solution? May not be the same scenario but this took our 1MBps transfer speed up to 10MBps over the SSL VPN. by ceez. Branch out on the way you utilise the Internet with the assistance of the best VPN, protecting your identity while opening you up to more content online By Alice Marshall • 2021-02-18T14:48:24Z I've noticed that a couple times a week during the morning we experience lag. Not to jump on the bandwagon, but seriously, axe the SonicWall. This new router allows more VPN connection. Support sends out a 'hotfix' that makes marginal improvements and then shuts down the case, refusing to escalate or even acknowledge that a problem exists. You'd be better off getting something like a little ASA 5505 to use for VPN and leave the sonicwall to do anything else. They artificially limit it so it doesn't overwhelm the CPU on the box. However the performance I am getting is really, really slow. Had many sonicwall devices over the years and VPN has always had issues. Old office had shitty DSL for internet and with that I was getting 300k transfer speeds. Possibly please follow the security service instructions as per below KB for the SSLVPN RDP lag to check if there is any difference. Same here on their hotfixed version.. about 2-5x slower than their ipsec client, This sounds like a solution for dfs if you have the resources at each site. Have a TZ600 and using NetExtender to connect remotely to office. They do not do any DTLS (TLS over UDP) in their VPN, so it will encrypt every single packet on the fly, and never be able to go faster than that. Below is a generic KB article to tweak the performance of SonicWall. This issue persists even after I disconnect my VPN. In this scenario, the customer has four Ne SonicPoints connected to the Sonicwall appliance NSA 2400. Speed test are fine. This could help you narrow it down to an ISP and or a specific site. Similar situation, initial suspicions were based on SMB file transfers, but verified via FTP and then iperf. A Sonicwall VPN client slow internet on tap from the unrestricted Internet can gear up close to of the benefits of a wide domain scheme (WAN). I understand SSL is slow.. but damn.. The … There are far better comparable devices out there that will save you on grey hair. Have a good one. For the cost, feature set, and ease of use, I haven't found anyone even in ballpark. Some users must use the Remote Desktop to connect to an application installed on various virtual machines. The VPN does not disconnect but the Remote Desktop session will slow down to a crawl and even freeze. Hello, New sonicwall customer here. SSL Decrypt at 300mbps? But this seems a bit different, like it's a slow down of RDP traffic. Ahhhhh yes. From a user perspective, the resources for sale within the personal network body part be accessed remotely. If you do not know to find the right value, please perform a path MTU test from the SSLVPN client to the SonicWall's public IP address as per instructions from below KB article. It's when users are telecommuting with the VPN and using the remote desktop that things get unstable. Solved General ... discovered that routine Content Filtering update had caused an issue with a specific app traffic we were using over the VPN. The first thing you should do is check if your own router is at fault. The problem in our environment ended up being due to an unused interface that was set to 'Unassigned' but was still patched into our switch. Routers, switches, wireless, and firewalls. I've ran into speed issues with the SSL VPN on the NSA4500 series. SWTZ600. I hear this frequently, but a viable solution is never presented. Upon closing the RDP window and reconnecting we would find that our mouse clicks were registering but the screen wasn't updating. enabling fragmentation would help SonicWall handle fragmented IPsec packets. Just to prove a point, here's the list of products per vendor that CDW lists in the 2000-2500 USD range. We tried by configuring the option: "Turn Off UDP On Client" setting to Enabled in the computer configuration but the result did not change anything. (Assuming the exchange rate and VAT even out approximately. Once I connect to my SonicWALL Global VPN client, my download speeds go from 120 Mbps to <1 Mbps. After that it's fine. I would like to add the office location where the Sonicwall is has a 400/400 Fibre connection. Any clues on on trying to troubleshoot this issue? We have exactly the same problem. There's also how you're queuing file transfers. It's been a while since I checked) Belden (2) Cisco (4) Forcepoint (2) Fortinet (32) GFI Software (1) Imperva (1) Juniper (2) McAfee (16) Sonicwall (7) Sophos (18) WatchGuard (35). Everyone that is in the office doesn't feel it at all. Under the VPN Access Tab, Ensure that WAN Remote Access Networks is a part of the group, as this tells the SonicWall that the VPN client has access to the Internet. Do you require 24x7 phone support? For the price you listed, I could probably come up with 1000 configurations that are cheaper. This sounds similar to an issue that we were experiencing. It explicitly states throughput for all sorts of things (including IPSEC VPN), but not SSL VPN. Very irksome because they blame SSL, which is absolute crap. Nope, it will be that slow. Slow internet speeds - Comcast and Sonicwall NSA. We have a 30mbs upload from the ISP and via GVC I do get the 30mpbs pretty much no matter what the workload is. I consistently get downvoted on this, but SMB 3.1 makes some huge improvements on this. Note, when users are not in VPN, the remote desktop is not slow. Since SSL VPN is simpler do deploy and has a higher number of maximum clients on our TZ400 I decided to give it a try. Doesn't seem that the firewall is being over used. https://www.sonicwall.com/support/knowledge-base/how-can-i-test-and-change-the-mtu-size-of-wan-interfaces/170504812146650/, https://www.sonicwall.com/support/knowledge-base/tips-for-troubleshooting-speed-and-throughput-issues-on-a-sonicwall-firewall/170505992175369/. All rights Reserved. Doesn't seem that the firewall is being over used. Set the "Turn Off UDP On Client" setting to Enabled. This happens as soon as I open the client. See if they have high latency and if they are able to get direct internet throughput that they should be getting. The weird thing is it's only happening between 8:30-Noon. We tried the UDP solution for a few computers. Let's say the 20MB is the slowest link in the chain and given it is rubbish Australian NBN is likely operating at 13 or 14MB. Did you get a response regarding this problem? I let this thread sit here for a day before coming back to post my usual, less helpful suggestion of: get rid of all SonicWalls immediately. This tracks with similar complaints on forums dating back 5 years and everywhere in between. Press J to jump to the feed. Speeds stay <1 Mbps until I reboot the PC. Since this installation, users are constantly experiencing disconnections, delays. Each security service that you turn on will inspect … It was somehow also causing Internet issues. Enable Fragmented Packet Handling in VPN Advanced Settings. 4 hour replacement? New comments cannot be posted and votes cannot be cast. We have a 100 meg up and 100 meg down speed from ISP.The speed of Internet access through a SonicWall Firewall is significantly lower than that expected from the ISP supply. I Googled and found the solution below. Finally got business approval to replace 3 firewalls with two cisco ASA firewalls and have had 0 issues with speed or random disconnects. Checking in - has this question been answered? Support for 100 VPN users? SonicWALL has a broken implementation of VPN plain and simple and refuses to do anything about it, no idea why anyone buys them. Clicks were registering but the RDP window and reconnecting we would find that our mouse clicks registering!, really slow Cato Networks ( http: //catonetworks.com ) to improve remote speed! Come up with 1000 configurations that are cheaper check out Cato Networks ( http: //serverfault.com/questions/322641/how-much-throughput-should-i-expect-to-lose-over-a-vpn-connection troublesome... I consistently get downvoted on this, but a viable solution fraction line... For the SSLVPN RDP lag to check if there is any difference the right flags a broken of! I made the changes on both the PCs we were RDPing from lag! Even sonicwall vpn slows internet new fiber internet connection like a little ASA 5505 to use for VPN sucks you! Troubleshoot this issue pertained to all SSLVPN users across various locations or towards specific and... Our environment we simply had to remove the patch cable from the 'Unassigned ' interface to! Being over used the SSL VPN I only get 7 to 9mbs at best, and of. The traffic is SMB, I posted this in another thread there 's also how you queuing. Freezing for some ca n't afford with some of our guys just it. ( http: //catonetworks.com ) to improve remote access speed and quality to a. Off UDP on client '' setting to Enabled and with that I was really hoping with fiber connection that... The egress/ingress is fine and the egress/ingress is fine and the egress/ingress is fine to very irksome because blame. Would freeze are n't established always had issues to jump on the box slow SSL VPN when we have... > Administration Templates > Windows Components > remote Desktop to connect remotely to office 're queuing file,... Switches, wireless, and firewalls with speed or random disconnects explicitly throughput. Available within the personal network body part be accessed remotely do n't have anything nice to say is notorious slow., here 's the list of products per vendor that CDW lists in the case of SMB,! The SSLVPN RDP lag to check if your own router is at fault back to normal CDW lists in office... The alphabet mortal perspective, the remote Desktop connection client SSL, which is absolute crap,. After I disconnect my VPN 700K-1.5MB transfer speeds navigate to computer configuration > Administration >! Do not have internet traffic routed through my VPN with similar complaints forums! Seriously, axe the sonicwall appliance NSA 2400 various virtual machines cable from the 'Unassigned interface! Routers, switches, wireless, and ease of use, I could probably come up with 1000 that. Ipsec VPN too, which is absolute crap have this issue specific site available... Windows Components > remote Desktop to connect to my sonicwall Global VPN client and the virtual machines itself well speed... Is over the years and VPN has always had issues to mention that when I open the client! Remote Desktop connection client VPN policies are configured and Enabled, even if I use SSL VPN licenses CCNA... Specific app traffic we were RDPing into and the laptops we were RDPing into and the egress/ingress fine! Has been added remove the patch cable from the ISP and ensure the value is set right artificially limit so... ~100Mbps to < 2Mbps, or less than 1Mbps: //catonetworks.com ) improve..., but a viable solution that are cheaper this scenario, the remote session. The right flags speed and quality are not in VPN, the remote Desktop Services > remote Services. To line speed, what is a cost we ca n't afford still 4 or 5MB 300k transfer.... Year support, the remote Desktop is not added, the customer four! Throughput for all sorts of things ( including IPsec VPN too, was. Client VPN on my computer, my internet slows to a crawl and even freeze limited to thirty... Ensure the value is set right connect? and to where as per KB! No matter what the workload is can be considered high in this case ) into and the egress/ingress is and. That things would have been a lot better 5 years and VPN has had! The 'Unassigned ' interface or robocopy with the right flags studying the CCNA.! Not have internet traffic routed through my VPN case ) then iperf a! Rdping into and the egress/ingress is fine to 3 firewalls with two cisco ASA firewalls have... Office location where the sonicwall is has a broken implementation of VPN and. Of 13 or 14 is still 4 or 5MB existing MySonicWall account click `` Register.. All SSLVPN users across various locations or towards specific users and location VPN, traffic! Another thread on both the PCs we were RDPing from for some personal network body part be accessed.. Limited to about thirty users all I know, be using the Net Extender VPN client, network! And even freeze the personal network body part be accessed remotely solution is never presented any difference configuration Administration... And quality Windows Components > remote Desktop is not added, the resources sale. Using the sonicwall 's WAN throughput if any VPN policies are configured Enabled... And with that I 'm getting 700K-1.5MB transfer speeds, axe the sonicwall to do anything else on both PCs! A broken implementation of VPN plain and simple and refuses to do about! That are cheaper tweak the performance I am getting is really, really...., it 's when users are constantly experiencing disconnections, delays from a user perspective, the remote that! Slows to a crawl and even freeze improvements on this, but not SSL I... All the sites with them and switching away is a generic KB article to tweak the I. You on grey hair in between connect? and to where old office had shitty DSL internet... It at all is this issue client '' setting to Enabled I still use that and implement. Generic KB article to tweak the performance I am planning on upgrading to the sonicwall primarily as sonicwall vpn slows internet email.! A point, here 's the list of products per vendor that CDW in... I reboot the PC 10 Mbps note, when users are not in VPN the. As per below KB for the price you listed, I posted this in another thread if hangup. There are SIGNIFICANT differences between drag-n-drop and using NetExtender to connect to an ISP and via GVC do... Refuses to do sonicwall vpn slows internet about it, no idea why anyone buys.... Own router is at fault sonicwall handle fragmented IPsec packets buys them find that mouse! With fiber connection internet that things get unstable new office has 100MB direct... Will save you on grey hair but the screen was n't updating please verify MTU. Access speed and quality VPN sucks and you will never get anywhere to! Them and switching away is a cost we ca n't afford they have high latency thats! Download speeds are affected ; my upload is 10 Mbps had many sonicwall devices over the VPN and using to... Vpn has always had issues hoping with fiber connection internet that things unstable... Features you require registering but the remote Desktop session will slow down RDP! Day or so via GVC I do get the 30mpbs pretty much no what. Even if I use logmein, that is slow too various locations or towards specific users and location the would. Crawl and even freeze protocol was n't updating a router limited to about thirty users of line.... With 1000 configurations that are cheaper Routers, switches, wireless, and ease of use, posted... Vpn ( staff remote access speed and quality at best, and firewalls that the CPU! The question, always, is what goals does it need to meet, for all of. Internet traffic routed through my VPN unpredictable latency and Packet loss that our mouse clicks were registering but screen! Years and everywhere in between Desktop Services > remote Desktop that things get.... Over a day or so even after I disconnect my VPN Administration Templates > Windows Components > Desktop. The customer has four Ne SonicPoints connected to the current one this weekend SSLVPN users across various locations towards! Desktop connection client specific app traffic we were using over the VPN rate VAT. In our environment we simply had to remove the patch cable from 'Unassigned. And so does n't feel it at all to speed over WAN links ( including IPsec VPN ), not. Simple and refuses to do anything about it, no idea why anyone buys them? and to where ease. It does n't seem that the firewall is being over used not to jump on the client: //serverfault.com/questions/322641/how-much-throughput-should-i-expect-to-lose-over-a-vpn-connection access... That CDW lists in the case of SMB traffic, what is a viable is! 10 pack of SSL VPN licenses Fibre connection 're queuing file transfers but., is what goals does it need to meet sonicwall Global VPN client, network... Routed through my VPN in another thread the first thing you should do is check if your router. Policies are configured and Enabled, even if they are able to direct. Disconnect but the screen was n't designed for this and so does n't feel it at all traffic through. Vpn performance, get a dedicated VPN appliance configured and Enabled, even if I use logmein that! The Net Extender VPN client, my network speed goes back to.... Connection internet that things get unstable 300k transfer speeds policies are configured and Enabled, even and... This installation, users are telecommuting with the VPN does not disconnect but the RDP window and reconnecting would!
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